Cropping behavior is expected in some cases with banner images. The following KB guide goes into detail about how to work around this:
New user here. I'm trying to put a banner image on the dovetail template. No matter what I try in terms of resizing the image, the sides get cut off. What can I do to avoid this? Why doesn't it shrink to fit the whole thing?
Answer by emerd · Apr 29, 2013 at 03:58 PM
I'm just playing with the dovetail template myself so not exactly an expert. Have you resized the image to match the width of your site? Besides that, I did have a similar problem and I found that adjusting the focal point of my image sorted it. http://help.squarespace.com/customer/portal/articles/437908 Hope that helps